Shipping policy

Shipping Policy

Last updated: 19 September 2026

Lekker Prep currently delivers within South Africa.

Order Processing

Orders are generally prepared for dispatch within 1–3 business days after payment has been successfully received.

Orders placed over weekends or public holidays will normally begin processing on the next business day.

Delivery Times

After dispatch, delivery will generally take approximately 2–7 business days, depending on your location and the courier service.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including courier delays, severe weather, public holidays, strikes or incorrect delivery information.

Shipping Charges

Shipping charges are displayed before checkout.

Our current standard offers may include:

Single product orders: delivery charges may apply.

Qualifying bundle orders: free delivery may be included where specifically stated on the product page or at checkout.

The amount displayed at checkout will be the applicable delivery charge for your order.

Tracking

Where tracking is available, tracking information will be sent to the contact details supplied with your order once it has been dispatched.

Incorrect Addresses

Customers are responsible for supplying a complete and accurate delivery address.

If you realise that your address is incorrect, contact us as soon as possible.

Once an order has been handed to the courier, we cannot guarantee that the delivery address can be changed.

Additional courier charges resulting from an incorrect or incomplete address may be charged to the customer where appropriate.

Lost or Damaged Deliveries

If your parcel appears to have been lost or arrives damaged, please contact us so that we can investigate the matter with the courier.